How to Set Up Your Wrenchdesk.ai Phone Number with AI Answering

One of the most powerful features of Wrenchdesk.ai is the ability to route your business phone number—whether it's a landline or cell phone—directly into your AI-powered system. This ensures every customer call is logged, tracked, and handled with AI answering, so you never miss an opportunity.

But Wrenchdesk.ai goes far beyond voicemail. Once calls are forwarded in, our AI can book estimates, provide job status updates, handle multilingual callers, and manage the day-to-day tasks you don't have time for—like having an extra team member on call 24/7.

In this post, we walk you through how to set up call forwarding to Wrenchdesk.ai using the *72 code (or carrier equivalent). Screenshots have been left in place so you can insert your UI images later.

Step 1: Locate Your Phone Number in Wrenchdesk.ai

When you log into Wrenchdesk.ai, head over to the Phone Settings section of your dashboard. This is where you'll find the dedicated phone number provided by Wrenchdesk.ai.

Step 2: Set Up Call Forwarding from Your Landline or Cell Phone

Forward your existing business phone (landline or mobile) to the Wrenchdesk.ai number so that calls go directly to your AI assistant when you can't answer.

Most carriers use *72 to activate call forwarding. Here's how:

1. Pick up your phone (landline) or open your dialer (mobile).
2. Dial *72 followed by your Wrenchdesk.ai shop number.
3. Example: *72 1-555-123-4567
4. Press Call or Send.
5. Wait for a confirmation tone or message.

Step 3: Test Your Setup

1. Call your original number from another line.
2. Let it ring without answering.
3. Confirm the call forwards to your Wrenchdesk.ai AI assistant.
4. Test a conversation and see it logged in your dashboard.

Step 4: Cancel Call Forwarding (When Needed)

If you ever need to turn off forwarding, most carriers let you dial *73 to cancel.

Step 5: Unlock the Power of AI for Your Business

Once forwarding is active, your phone line becomes an AI-powered assistant that works 24/7. Wrenchdesk.ai automatically:

• Answers calls in any language
• Books estimates on your calendar
• Handles customer inquiries professionally
• Provides job status updates to customers
• Handles routine Q&A, scheduling, and follow-ups

That means your business is always "open" to customers—even after hours when someone needs to schedule a repair.

Conclusion

With just a quick setup, you can make sure every customer call—answered or missed—is handled by Wrenchdesk.ai. You'll get a virtual AI assistant that can:

• ✅ Book jobs 24/7
• ✅ Handle multilingual calls
• ✅ Manage customer communication
• ✅ Keep your business running smoothly—even at 3am

Your phone line just became smarter, and your customers will notice the difference.